Privacy Policy for scoutinggrace.com
1. Introduction
scoutinggrace.com (“we,” “us,” or “our”) is fully committed to respecting your privacy and protecting your personal data. We recognize the importance of privacy and data protection as fundamental digital rights and strive to use your data only in ways that you would reasonably expect and with clear legal justifications. This Privacy Policy outlines how we collect, store, use, share, and secure your information and describes your rights in relation to your personal data, in compliance with applicable privacy regulations including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data processed through your interaction with our website (scoutinggrace.com) and any of our related services. For the purposes of applicable data protection legislation, the data controller is scoutinggrace.com, and we are responsible for determining how and why personal data is processed. Any queries regarding this policy or our data protection practices should be directed to [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
– Usage Data: Includes information about your device, browser type and version, IP address, time zone setting, browser plug-in types, operating system and platform, pages visited, and activities performed while browsing scoutinggrace.com.
– Account Data: Includes your full name, email address, username, mailing address, contact number, and other personal information provided during account creation or profile registration.
– Profile Data: Includes data regarding preferences, user behavior on our platform, saved preferences, past purchases, and activity history that help us tailor our content and offerings.
– Communication Data: Includes any messages, inquiries, support requests, or interactions with our customer service or contact form, including associated metadata.
– Technical Data: Includes hardware model, operating system, network type, system configurations, diagnostic data, and other technical identifiers that assist in optimizing your experience on our platform.
– Transaction Data: Includes billing address, delivery address, purchase details, payment methods, and any financial transactions conducted through our website.
– Preference Data: Includes information on your marketing and communication preferences, such as your consent to receive promotional emails and expressions of interest in specific products or services.
4. Legal Bases for Processing
We process your personal data based on the following legal foundations:
– Consent: Where required by law, we obtain your explicit consent before collecting or processing your data for purposes like marketing, cookies, or non-essential data collection.
– Contract: Processing necessary to fulfill a service request, complete a purchase, or honor other contractual obligations between you and scoutinggrace.com.
– Legal Obligation: Complying with statutory or regulatory requirements, such as fraud prevention, audit responsibilities, and financial disclosures.
– Legitimate Interests: Where processing is required for the operation and development of our platform, fraud detection, site functionality, user support, or marketing purposes, provided these interests are not overridden by your rights and freedoms.
5. Your Rights Under GDPR and CCPA
As a data subject, you have the right to:
– Access: Obtain confirmation of whether we process your personal data and, if so, access a copy and relevant details.
– Rectification: Request corrections or amendments to outdated, erroneous, or incomplete personal data.
– Erasure: Request deletion of data where it’s no longer necessary for processing purposes, or where you have withdrawn consent, subject to applicable exemptions.
– Restriction of Processing: Limit our processing activities where accuracy is contested or processing is unlawful, or pending a verification of legitimate grounds.
– Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format, or request its transmission to another data controller.
– Objection & Opt-Out: Object to direct marketing and, in some cases, other processing based on legitimate interests. California residents may exercise their right to opt-out of the “sale” of personal data.
To exercise these rights or submit a request, please contact us at [email protected]. We will respond in accordance with applicable laws.
6. Security Measures
We implement a combination of organizational, procedural, and technical safeguards to protect your data including but not limited to:
– Encryption of data during transmission (TLS/SSL).
– Access controls and authentication protocols for staff and administrators.
– Secure servers and regular backups.
– Staff training on data security and privacy compliance.
– Monitoring and regular auditing of data access.
While we take all reasonable steps to ensure data integrity, no system can be guaranteed 100% secure.
7. International Data Transfers
Where necessary, your personal data may be transferred to and processed in countries outside of your jurisdiction, including jurisdictions that may not provide the same level of legal protection for personal data. In such cases, we rely on Standard Contractual Clauses approved by the European Commission and comply with GDPR and other applicable cross-border transfer mechanisms to ensure adequate protection of your data.
8. Data Retention
We retain your personal data only for as long as is reasonably necessary to fulfill the purpose for which it was collected, including for satisfying legal, regulatory, accounting, or reporting requirements. Specific retention periods include:
– Account and Profile Data: Up to 7 years after last activity or account deletion.
– Transaction Data: Retained for 7 years for tax and financial audit compliance.
– Communication Data: Up to 2 years after correspondence resolves.
– Technical and Usage Data: Retained for a maximum of 12 months unless aggregated and anonymized.
In cases where data is anonymized, we may use such data indefinitely without further notice.
9. Cookie Policy
Cookies are small data files stored by your browser that help us improve your experience on scoutinggrace.com. We use the following types of cookies:
– Essential Cookies: Required for basic website functionality and security. These cannot be disabled.
– Functional Cookies: Enable features such as remembering login credentials and user preferences.
– Analytics Cookies: Collect anonymized statistics about user behavior on the site (e.g., via Google Analytics).
– Performance Cookies: Improve responsiveness, load times, and detect errors.
10. Cookie Management and Compliance
You have full control over cookie preferences via your browser settings or our cookie banner. In accordance with GDPR and CCPA:
– GDPR: You may refuse or withdraw consent to non-essential cookies at any time without affecting essential functionality.
– CCPA: You may opt out of the “sale” of personal data, broadly interpreted under the Act to include third-party tracking via cookies. Users can enable “Do Not Sell My Information” mechanisms via supported browser settings or by contacting us.
11. Children’s Privacy
scoutinggrace.com does not knowingly collect, solicit, or process any personal information from individuals under the age of 13. If we discover that we have inadvertently collected data from a child under 13 without verifiable parental consent, we will delete that information immediately. Parents or guardians who believe we have collected information from a child may contact us at [email protected].
12. Updates to This Policy
We reserve the right to amend or update this Privacy Policy at our discretion to maintain compliance with evolving regulatory requirements or operational practices. Where material changes are made, we will notify users appropriately via our website interface, email communications, or by providing prominent updates on scoutinggrace.com.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Email: [email protected]
We are committed to ensuring full compliance with all applicable privacy laws and to addressing your rights, concerns, and feedback transparently and effectively.